Contact & Support

The Exo Pest office handles anything that changes your account or schedule. The portal is the fastest way to request a return visit or check your plan and billing.

Reach the Exo Pest office

Contact the Exo Pest office for

  • Account changes — address, phone number, email or plan details
  • Billing questions — invoices, balances, payment issues
  • Scheduling questions — moving, confirming or asking about a visit
  • Cancellation requests
  • Urgent service concerns, including anything time-sensitive or a safety concern
  • Login or account-access problems you can't resolve with a password reset

The phone numbers and email address on file for your individual account are also shown on your Overview page once you sign in.

Seeing pests between services?

That's what a re-service is for. Submit it from the Re-service page with a short description and your general availability, and the office will follow up.

What happens after you submit a request

Submitting a request in the portal does not guarantee an immediate appointment. It reaches the Exo Pest office, and a scheduler confirms the visit with you based on route availability. For anything urgent, call the office rather than waiting on a portal request.

Quick questions

The in-portal Assistant can answer general questions about your plan, schedule and account details. It can't change your account or commit to an appointment.